Services
Available for projects, contracting, and worksessions. Let’s discuss your needs.
As an individual change agent, the innovation leader, business unit leader, CEO, intrapreneur, entrepreneur, and teammate, your success is interdependent with what your sponsors and stakeholders need. We can sort it out.
Human-Centered Transformation
Improve customer focus amidst adoption of analytics, automation, and other technological innovations. Create compelling omnichannel customer experiences.
I guide teams in using Human-Centered Design (HCD) to adapt internal and customer-facing business processes as tech, markets, and the business changes.
Innovation Management
Develop vision and action plans for corporate innovation groups seeking to grow impact and scale up. Glean cross-industry lessons to adapt to your own.
I bring deep experience gained working across industries, company cultures, and levels of HCD maturity.
Design Strategy Consulting
Learn what should we make, for whom, and why. Create new businesses, services and product concepts grounded in insights. Define a path to commercialization and scale with insight and prototyping.
I work with leaders to co-create roadmaps and scenarios, balancing agility and planning. I facilitate teams in clarifying strategic directions and making adjustments in execution.
Custom Engagements
Customize consulting services to suit your needs.
Get help piloting a qualitative customer engagement process using mixed methods research. Create a great stakeholder alignment session. And more.
Coaching & Development
Get your team and yourself to the next level of growth and impact.
Tap into the extensive experience of an entrepreneur, innovation leader, company culture shaper, coach, team member and human-work-in-progress.
